Terms & Conditions
GD Timber Designs are a manufacturer and supplier of bespoke timber buildings and the supplier of related products and services.
Quotations are valid for 60 days from the date of issue and will refer to a specification and installation cost if relevant. Any subsequent revisions or amendments to the specification will require re-quotations and may incur additional costs.
Unless stated otherwise, list or website prices do not include delivery and installation.
Our prices include VAT at 17.5%, unless otherwise stated.
Orders of less than £1,000 (including delivery costs, if applicable) must be paid for in full at the time of placing the order or purchase.
Orders in excess of £1,000 require a deposit of 50% at the time or order confirmation (40% for Garden Buildings and Traditional Tree Houses). The balance is due on the day of completion (Garden Buildings and Traditional Tree Houses require 30% on start of installation and 30% on completion).
Should you decide to cancel an order we reserve the right to withhold reasonable costs.
In accordance with current legislation you have the right to cancel your order within 7 days from date of placing the order.
We will give you an anticipated delivery date. As GD Timber Designs are a bespoke manufacturer, while we make every effort to meet or exceed the delivery dates quoted, this timing is indicative only and subject to change.
GD Timber Designs do not undertake site preparation, leveling or clearance work, unless agreed otherwise and stated on invoice. We, therefore, accept no liability for damage to the product resulting from incorrect site preparation. We reserve the right to require additional preparation work before installation which we may undertake on the installation date at additional cost. It is the customers responsibility to ensure that the site is suitable.
Only rarely will a playhouse or garden building require planning consent. We will give you guidance on our interpretation of the planning regulations but we accept no liability for this guidance. If you are concerned that you may live in an area that could be affected by planning, please ensure that you have contacted your local planning authority and/or discussed with neighbours at least 2 weeks prior to installation.
We insist on trained and courteous craftsmen installing our buildings. Safety is important. Please ensure that all children and animals are kept away from the working area during installation.
We pride ourselves on our relationship with our customers and would like you to feel able to recommend us. Although it is the customers responsibility to maintain the buildings, please feel free to contact us after the installation and we will be happy to advise you on maintenance and safety issues.
GD Timber Designs do not recommend our stilted playhouses and treehouses for very small children. Although we can supply ladder rails and safety gates and comply to British Safety Standards, it is the customers responsibility to ensure children are safe at all times.
It is your responsibility as parent or guardian to ensure that a child is at a suitable stage of development to use our products and that they remain supervised during play if appropriate. Although only indicative, we recommend that children are a minimum of 4 years old before using our stilted playhouses and treehouses. We accept no responsibility for any accident or injury resulting from misuse of or misadventure with the play equipment.
Although all are buildings are solidly constructed structures and will withstand reasonably heavy use, GD Timber Designs do not accept for excessive mistreatment or use of our timber buildings.
GD Timber Designs use pressure treated timber throughout our buildings to ensure longevity. Pressure treated timber should not require further treatment of any sort during it's lifetime. However, some of our buildings are painted and/or stained with preservative and varnish. As timber is a natural material you should expect splits and shrinkage to occur over time. The customer is advised to carry out regular checks to ensure the security of fastenings and the integrity of the timber. If your product is painted, you may see shrinkage as the timber expands/shrinks with changes in the weather. This is a natural occurrence and we are happy to advise you on maintenance issues.
Should the customer relocate a building at a new or existing premises, we do not accept any liability for the buildings during transit or reinstallation, unless carried out by GD Timber Designs. Quotes are available on request.
The copyright and design rights to all our designs, including drawings supplied to you as a customer or prospective customer remain the property of GD Timber Designs.
Legal ownership or title to the building (not copyright or design right) passes from GD Timber Design to you upon receipt of full payment in cleared funds.
GD Timber Designs guarantee the workmanship and materials in our buildings for two years, subject to the following conditions or exclusions:
- No warranty is given for degradation of the building resulting from ordinary wear and tear.
- Regular maintenance checks (at least monthly) carried out by the customer for damage through wear and tear and corrective measures undertaken.
- No warranty is given for normal splits and shrinkages in the timber and paintwork.
- The liability of GD Timber Designs to you for any loss or damage of whatsoever nature and howsoever caused shall be limited to and in no circumstances exceed the price of the services or goods supplied.
- Your statutory rights remain unaffected at all times.
GD Timber Designs carry out full product and public liability insurance policy.
In commissioning GD Timber Designs to construct a timber building, you give your consent (unless specifically withdrawn) to the inclusion and use of photographs of the construction process and completed product in our portfolio, website or advertising materials on a royalty free and perpetual basis. If the photograph includes children we will request a written release from you before using it.
